– The City Hall boss admitted there ware challenges with the new revenue collection system after ditching Jambo Pay
– He however assured the taxpayers everything will be fine despite the challenges being experienced
– The county government was also losing revenue in millions as a result of the failure of the new digital payment system
– Motorists also raised concerns that the recently introduced revenue system was costing them more in parking fees
Nairobi governor Mike Mbuvi Sonko has admitted City Hall was experiencing some challenges with the recently introduced revenue collection system but assured Nairobi motorists the technical hitches were being fixed.
The governor urged city motorists and other taxpayers not to worry about the parking fees amid rising concerns that the charges had increased with the migration from Jambo Pay to the new system besides loss of revenue caused by the system failure.
Addressing the press on Wednesday, June 12, Sonko argued good things come with their own share of challenges, and that even Jambo Pay had issues in the first few weeks when it was launched years ago.
“Any good thing must have challenges…Jambo Pay itself when it started had challenges around two weeks. This new revenue collection system belongs to the great city of Nairobi. Taxpayers money is not lost, unlike the other one,” he said.
The governor defended the decision to relocate to a new system saying the contract they had with Jambo Pay expired a few months ago but due to sabotage they took long to migrate to a system whereby revenues collected would go direct to the accounts of the county government.
“Jambo Pay contract was signed in 2014 and was supposed to end a few months ago, but there was a lot of laxity from relocating to our own revenue collection system simply because there was a lot of sabotage,” the governor said.
He explained Jambo Pay had a special wallet where revenue collected from parking fees, land rates and licenses was not coming directly to the county government, and therefore it was not easy to know how much was collected during reconciliation.
So this system of ours, I know we are having challenges, but now its working. I want people to be a bit patient. And there is nothing we are losing. We will not lose money in terms of rates or licenses,” the governor said.
Sonko’s administration suffered a costly setback after their own new digital payment system failed to work for two days in a row, Monday and Tuesday June 11, leaving most of the citymotorists to enjoy free parking and City Hall with massive losses due to uncollected revenues.
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